This website is operated by River Islands Development, LLC, and this policy mirrors the River Islands Privacy Policy, with sections specific to this site.
1. Introduction
River Islands Development, LLC (“River Islands,” “we,” “us,” or “our”) operates this website for Redwood Café at River Islands (the “Site”) and the related email marketing program (together, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including your rights under the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA).
By using our Services, you agree to the collection and use of information as described in this policy. This policy is governed by the laws of the State of California.
2. Information We Collect
Under the CCPA/CPRA, the categories of personal information we collect through this Site are:
- Identifiers — name, email address, and IP address.
- Customer records — any message you submit through our contact form.
- Internet or network activity — browser type, device type, pages visited, referring URLs, and clicks on links and buttons (collected via server logs and PostHog).
- Geolocation data — approximate location inferred from IP address (not precise geolocation).
Sensitive personal information. We do not collect sensitive personal information as defined by the CPRA (such as Social Security numbers, precise geolocation, account log-in credentials, racial or ethnic origin, or contents of mail/email/text messages).
Sources of Information
- Directly from you — the contact form and the mailing list sign-up.
- Automatically — through your browser and device when you visit the Site (one analytics cookie and server logs).
- From service providers — analytics, hosting, and email platforms that help us operate the Services.
Third-Party Services That May Collect Information
- PostHog — measures Site usage. PostHog collects your IP address and browsing behavior on this Site on our behalf. See PostHog’s Privacy Policy.
- Google Fonts — your browser may transmit your IP address to Google’s servers when loading typefaces.
- Vercel — site hosting. See Vercel’s Privacy Policy.
- Resend — form submissions and email delivery. See Resend’s Privacy Policy.
- Social Media Platforms — our Site links to profiles on Instagram and Facebook. Clicking these links may expose your data to those platforms’ privacy practices.
3. How We Use Your Information
- Respond to contact form submissions.
- Provide information about Redwood Café at River Islands.
- Send email marketing communications to users who have opted in.
- Analyze Site traffic and user behavior to improve our content and experience.
- Share relevant information with affiliated companies — companies under common ownership or control with River Islands Development, LLC — for related real estate and community development purposes.
- Detect, prevent, and respond to security incidents, fraud, or unlawful activity.
- Comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information for monetary compensation. Under the CPRA, the term “sharing” includes disclosing personal information for cross-context behavioral advertising (for example, retargeting). This Site does not use advertising or retargeting tools, so personal information collected through it is not “shared” in that sense.
We disclose personal information to the following categories of recipients:
- Affiliated Companies — River Islands may share your personal information with companies under common ownership or control with River Islands Development, LLC, for purposes consistent with this policy.
- Service Providers — vendors who help us operate the Services (e.g., Vercel, Resend, PostHog), bound by contractual confidentiality and use-limitation obligations.
- Legal Requirements — if required by law, court order, or to protect the rights, property, or safety of our organization or others.
- Business Transfers — in connection with a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of the transaction.
5. Cookies & Tracking Technologies
This Site uses one analytics identifier. PostHog stores a randomly generated identifier in a cookie and in your browser’s local storage so that repeat visits are counted as one visitor. It does not contain your name or email address.
This Site does not use advertising or retargeting cookies, pixels, or tags. If that changes, this policy will be updated first to name each tool and to explain how to opt out.
You can manage cookies through your browser settings. Blocking or deleting the analytics identifier does not affect Site functionality.
Global Privacy Control (GPC). We recognize and honor GPC browser signals as a valid request to opt out of the sale or sharing of personal information for users in California.
6. Email Marketing
- Mailing list. When you join our mailing list, we use your email address to send you news and marketing updates about Redwood Café.
- Email. You may receive promotional emails. Unsubscribe at any time via the link in any email.
7. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights:
- Right to Know — request disclosure of the categories and specific pieces of personal information we have collected, used, disclosed, or shared.
- Right to Delete — request deletion of personal information we have collected from you, subject to certain exceptions.
- Right to Correct — request correction of inaccurate personal information we maintain about you.
- Right to Opt Out of Sale or Sharing — although we do not sell personal information, you may opt out of “sharing” for cross-context behavioral advertising by enabling Global Privacy Control in your browser or by contacting us as described below.
- Right to Limit Use of Sensitive Personal Information — we do not collect sensitive personal information beyond what is necessary to provide the Services, so there is currently nothing to limit.
- Right to Non-Discrimination — we will not discriminate against you for exercising your privacy rights.
How to Submit a Request
Email: info@riverislands.com
You may also contact us using any of the methods listed in Section 13 (Contact Us).
Authorized Agents. You may designate an authorized agent to submit a request on your behalf. We will require written permission from you authorizing the agent and may also need to verify your identity directly.
Verification. To protect your information, we will verify your identity before fulfilling a request — typically by matching information you provide with information we already maintain (e.g., name, email, phone, and recent inquiry details).
Response Time. We will confirm receipt of your request within 10 business days and respond substantively within 45 days as required by California law. When reasonably necessary, we may extend the response window by an additional 45 days and will notify you of the extension and the reason.
8. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy. Typical retention periods:
- Contact & inquiry form submissions — up to 3 years after your last interaction with us, then deleted or anonymized.
- Email marketing data — until you opt out, plus a short suppression period (typically 1 year) to honor your opt-out.
- Analytics and usage data — up to 26 months, then automatically deleted or aggregated.
- Records required for legal or tax compliance — retained for the period required by applicable law.
You may request deletion at any time (see Section 7).
9. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. In addition, we do not knowingly sell or share for cross-context behavioral advertising any personal information of consumers under 16 without the affirmative opt-in required by the CPRA. If you believe a child has provided personal information to us, contact us at info@riverislands.com and we will delete it.
10. Links to Third-Party Sites
Our Site may link to external sites, including our sister restaurant’s website and our job listings. We are not responsible for the privacy practices or content of those third-party sites.
11. International Users
Our Services are operated in the United States. If you access the Services from outside the U.S., please be aware that information you provide may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.
12. Changes to This Policy
We may update this Privacy Policy as our Services or legal requirements change. The “Last Updated” date at the top of this page reflects the most recent revision. Material changes will be communicated through a notice on the Site or, where appropriate, by email. Please review periodically.
13. Contact Us
River Islands Development, LLC
73 W. Stewart Road
Lathrop, CA 95330
Phone: (209) 879-7900
Email: info@riverislands.com